Insurance Claims

Stress-free repairs, from first call to keys back.

We coordinate with your insurance, handle towing & rentals, manage estimates and approvals, order quality parts, and keep you updated the whole way.

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Certified Shop

CarMax Certified Service Center

CARCO Photo Inspections

1) Safety First

Check injuries, call 911, move to a safe area.

2) Document

Exchange info, take photos and a brief note.

3) Choose Your Shop

Tell your insurer you pick Blue Star Brothers.

4) Tow & Rental

We coordinate towing and a rental when eligible.

Start your claim in minutes

We’ll file the claim, schedule inspection, and keep you updated throughout repairs.

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Request a Quote

Our Insurance Repair Process

Clear steps, transparent updates, factory-quality standards.

1. File & Schedule

We help file your claim and schedule inspection.

2. Inspection

Adjuster reviews damages; we align on scope.

3. Estimate & Approval

We prepare estimate; insurer approves repairs.

4. Parts & Repair

OEM/quality parts ordered; certified technicians repair.

5. Quality Check

Final QA, detailing, and delivery with warranty.

CARCO Photo Inspections

We are an official CARCO Insurance Photo Inspection Location for all insurance companies. Call to schedule your photo inspection today.

Schedule CARCO Inspection

Extended Service Contracts (Warranty Claims)

We accept all extended service contracts and manufacturer warranties. Bring your contract; we’ll verify coverage and get you back on the road.

Step 1 – Verify Coverage

Bring your policy/contract. We verify coverage and terms.

Step 2 – Diagnosis

Certified techs perform diagnostics to confirm the problem.

Step 3 – Authorization

We submit findings and secure authorization from the provider.

Step 4 – Parts

We order the approved parts to OEM/quality standards.

Step 5 – Repair

Repairs completed with updates on timing and status.

Step 6 – Quality Check

Final inspection and road test before delivery.

Services

Auto collision & mechanical services under one trusted roof.

Collision Repair

Bodywork, paint, frame straightening, and refinishing.

Mechanical Repair

Diagnostics, brakes, suspension, and engine services.

Oil Change & Maintenance

Factory-scheduled maintenance to protect your warranty.

Locations

Glendale, Queens

79-59 Cooper Ave, Glendale, NY 11385
Phone: (718) 712-0015

Call Glendale

Greenpoint, Brooklyn

222 India Street, Greenpoint, Brooklyn, NY 11222
Phone: (718) 383-6734

Call Greenpoint

New York Insurance Law §2610: You have the right to choose your repair shop.

Questions? We’re here to help.

Call us or send a request. Our advisors will guide you through the claim.

Talk to an Advisor

Request a Quote